John G. Miller

John G. Miller is the author of QBQ! The Question Behind the Question , Flipping the Switch , and Outstanding! 47 Ways to Make Your Organization Exceptional . John and his daughter Kristin E. Lindeen coauthored The QBQ! Workbook . John is a Cornell University graduate and the founder of QBQ, Inc., a training firm dedicated to "Helping Organizations Make Personal Accountability a Core Value." Learn more at QBQ.com. Karen G. Miller has served as a mentor to other moms in MOPS (Mothers of Preschoolers) and MOMSNext. She has held leadership positions in Bible Study Fellowship (BSF) and taught parenting classes at Champa House, a home for single moms sponsored by the Denver Rescue Mission. Karen was a registered nurse for sixteen years. She now spends her time helping young parents raise accountable kids and reveling in grandmotherhood.