Thanks for the Feedback
Douglas Stone and Sheila Heen have spent the past fifteen years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging, offering a simple framework and powerful tools to help us take on life’s blizzard of offhand comments, annual evaluations, and unsolicited input with curiosity and grace. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice. Thanks for the Feedback is destined to become a classic in the fields of leadership, organizational behavior, and education.
Published: Mar 31, 2015
ISBN: 9780143127130
SKU: 9780143127130
Publisher: Penguin Books
Pairs well with
Thanks for the Feedback
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
-
Shipping Information
Use this text to answer questions in as much detail as possible for your customers.
-
Customer Support
Use this text to answer questions in as much detail as possible for your customers.
-
FAQ’s
Use this text to answer questions in as much detail as possible for your customers.
-
Contact Us
Use this text to answer questions in as much detail as possible for your customers.
FAQs
Please read our FAQs page to find out more.
How long does shipping take?
Standard delivery typically arrives within 3–7 business days depending on your location, and quantities ordered. Need books faster than a caffeinated teacher before finals week? Give us a call and we'll be happy to discuss meeting your deadlines.
Do you accept purchase orders from schools or districts?
Yes! QEP Books proudly supports school, district, and institutional purchase orders. Simply email your PO to QEPOrders@qepbooks.com and we'll take care of the rest.
Do you offer discounts for bulk orders?
Yes — the more books you buy, the happier we get, and the better your discount becomes. Reach out to our team for a custom bulk quote tailored to your school or organization.
Can I speak to a real human if I need help?
Absolutely. Our team is small but friendly, and actually reads your messages. Just use the contact form or email us directly at QEPOrders@qepbooks.com — we respond quickly and without AI-generated attitude.